Have You Claimed Your Agency's Yelp Business Page?

May 23rd, 2018

Did you know that Yelp can be an important marketing tool for your insurance agency? Yelp is a social review platform that has 75 million unique desktop visitors, 70 million unique mobile visitors and 30 million unique mobile app users each month. Consumers are increasingly turning to Yelp not only for restaurant and shopping reviews, but for information on a variety of other types of businesses, including insurance agencies.

Start by ‘claiming’ your agency’s page on Yelp. That enables you to respond to inquiries and reviews by customers and prospective customers. Once you’ve claimed your Yelp page, respond to any questions/concerns/complaints promptly. You’ll also want to consider placing a sign in your window or at your front desk that indicates your agency is listed on Yelp. (You can get a free ‘Find us on Yelp’ sticker by going to this link.) You’ll want to organically grow positive reviews on Yelp, not by soliciting them. In fact, Yelp prohibits businesses from asking for positive reviews. It also asks that businesses listed on Yelp:

—Don’t offer freebies, discounts or payments in exchange for reviews.

—Don’t ask anyone to write a review of your business, including family, friends and customers.

—Never pressure or offer to pay anyone for modifying or removing a critical review.

At Assure Alliance, we’re here to help your agency grow and succeed. Whether you’re an existing independent agent, captive agent, direct writer, financial services agent, employee benefits agent, a producer in an existing agency OR, are new to the insurance industry, we can help you increase your agency’s income and value. Get to know more about the benefits of joining Assure Alliance today!